FAQ

Questions, answered

• How does the Ishq Box work?

  Pick any three pairs of jhumkas on the Ishq Box page. We add two more as a surprise, chosen to go with your picks. All five arrive together.

• How long does delivery take?

  Orders are delivered in 3-4 working days. You will get a tracking link by email once your order ships.

• Can I return or exchange?

  We accept returns only if your order arrives damaged. Please record an unboxing video when you open your parcel and share it with us through our contact page.

  See our returns policy for details.

• How do I care for my jewellery?

  Our care guide has everything you need.

• How do I track my order?

  Go to Track order and sign in with the email you ordered with.