Refund policy

Every Yaadishq piece is checked and packed with care before it leaves us.

Returns: We do not accept returns or exchanges for change of mind. We accept a return only if your order arrives damaged.

Unboxing video required: Please record a clear, uncut video while opening your parcel, starting with the sealed package. We cannot accept a damage claim without this video.

How to raise a claim: Contact us through the Contact page on our website as soon as you receive your order. Share your order number, the unboxing video and photos of the damaged piece.

What happens next: Once we review and approve your claim, we will arrange a replacement or a refund to your original payment method.

Ishq Box: The same rule applies to the Ishq Box, including the two surprise pairs.